Information

The Practice identifies itself as carer aware practice.

Appointments

Appointments can be made over the phone for both doctor and nurse by calling 020 8952 3721, appointments can be booked for face to face or telephone consultations. Patients tend to be seen within 24 to 48 hours and we see our emergencies the same day, we have the facility of offering appointments in advance so our patients can book in advance as per their convenience.

Appointment Times

Monday 9:00 – 12:00 16:00 – 18:30
Tuesday 9:00 – 12:00 17:00 – 19:30
Wednesday 9:00 – 12:00 17:00 – 18:30
Thursday 9:00 – 12:00 16:00 – 18:30
Friday 9:00 – 12:00 16:00 – 18:30

Out of Hours Service

This service is for urgent cases only and should be used for sudden worrying illness. This service is not for a cough, colds or aches etc. that can wait until next morning if you require being seen please call 111.

 

Repeat Prescriptions

Please allow 2 working days for a repeat prescription, we try our best to accommodate emergency requests.

Please request repeat prescriptions using your computer printed prescription form, when you need a further supply of medication, this form should be delivered or posted to the surgery, it can be posted back to patients provided a self-addressed stamped envelope is included or it can be picked up during surgery hours. We do not accept prescription requests over the telephone.

Prescriptions can be picked by local pharmacies and delivered home provided the patient has this arrangement with the pharmacy and they have given written consent to the practice.

Home Visits

Patients who are too ill or too frail to be brought to the surgery can be visited at home. If a home visit is a need please contact the receptionist before 11:00 am and provide the name, address and telephone number of the patient and the reason for the request for a home visit.

Emergency Calls

Call 999 in case of life-threatening problems like suspected heart attack, stroke, collapse, severe breathing difficulties, fracture or severe blood loss.

Test Results

Please call the surgery between 12:00 and 14:00 hours daily for the blood and x-ray results.

Facilities for the Disabled

The practice has wheelchair access to the entrance for disabled patients.

How to Register

Please bring your NHS card if available and see the receptionist, if NHS medical card is not available then bring in your passport, proof of address like the bill, bank statement etc. if previously registered then old GP name and address. Patients registering with our practice will be offered health checks with the nurse after registration.

Patient Participation Group (PPG)

We have patient participation group (PPG) who acts on behalf of patient and practice to help improve the service and care provided by the practice.  Our PPG Members are:-

– Mrs Ann Caffell ( Chairperson)

– Mr Girish Amin ( Secretary)

– Mr Jayprakash Doshi ( member)

–  Mr Jigar Patel (Member)

– Mrs Shobha Doshi (Member)

Our PPG groups meets 3 monthly and if you would like to attend the meeting or join the group please kindly ask at the reception desk.

Next PPG Meeting dates are available in the GP surgery on the Notice board for your convenience.