Policies

Health and Safety Policy

The practice is compliant with health and safety regulations. All staff members are aware of the policy.

Patients Rights and Responsibilities

Patients have the right to be seen by the doctor or the nurse within 48 hours of the request; we see all emergencies on the same day. Patients must keep to their appointments if unable to come should call in due time to cancel so another patient can use the appointment.

Practice Policy Towards Violence and Verbal Abuse

The practice has a zero tolerance policy towards violence or threatening behaviour or verbal abuse. Any violent or abusive patients will be reported to the police and removed from the surgery list.

Confidentiality

The practice has a confidentiality policy. We do not disclose any information to the third party without patients consent. All surgeries share information for best possible patient care with hospitals services, social services etc.